Volunteer:
Basement employee Castle Store & Reception.

 

Wednesday and Saturday mornings every other week

As a volunteer castle store and reception, you will be responsible for both restocking and selling items in the castle store, as well as welcoming visitors and providing accurate information about the castle visit, plus products and items in the castle store. You will also be responsible for proper handling of transactions at the castle cash register.

Core tasks reception:

- Showing visitors around the castle and providing adequate information about museum and castle store offerings (both standard and temporary offerings);
- Indicating where visitors should leave their belongings.
- Liaising with staff and guides about latecomers for guided tours via the postage system;
- Manning and taking care of a tidy basement and a restocked and tidy castle store, carried out according to the indicated guidelines.
- Liaising with the castle coordinator on additional tasks, such as pricing stock for the castle store.
- Responsible for checkout of museum products (tours, audio tour) and checkout and proper packaging of castle store products;
- Acting from cash register procedures on any transactions;
- Answering questions from guests.

Competencies:

- Active attitude;
- Customer-oriented identification of guests' wants and needs and adjusting own actions accordingly;
- Approaching guests correctly ;
- Continuing to perform evenly under time pressure;
- Rolling up your sleeves ;
- Being collegial;
- Standing strong in your shoes.

We are looking for volunteers for the castle store and reception on the following days:
Saturday

Find out more about the work as in the castle store and reception

Do you recognize yourself in the above profile and would you like to volunteer in such a wonderful working environment with nice colleagues? Then contact Ilse de Jong at ilse.de.jong@kasteeldehaar.nl. For questions you can also call 030-6778515.